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One 'easy' way would be to have some sort of conversational memory, where you track what the user has said already. I don't know how complex your patterns are, but if you could recognise names and track references, you could try and build up a mental model of the user's relationships with other people, and perhaps refer to that in your bots responses.
The ...
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The former: build and train a model first, and then think about the user interface.
Effectively, a chatbot is a user interface to your model. If you run it 'off-line' on input text and it works, then you have achieved your goal without the added complexity of driving a conversation (which is harder than one might think).
Also, building an 'abstract' ...
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They're all important. NLP is an umbrella term that includes the other two; NLG is only concerned with generating language, ie transforming some internal data structure into human language. NLU is about processing information contained in language, and putting it into relation with a knowledge base etc.
If you don't know anything about any of these fields, ...
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